Terms & Conditions

Overview

This website is operated by CHASE WW LLC under the brand name Chloeiw. Throughout the website, the terms “we,” “us,” and “our” refer to Chloeiw and CHASE WW LLC.

By visiting our website and/or purchasing something from us, you engage in our services and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms, conditions, and policies referenced herein or made available through links on our website.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with all of the Terms, you should not access the website or use our services.

We may update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are of legal age in your jurisdiction or that you have obtained the necessary consent to use this website.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws or regulations while using our website.

You must not transmit any worms, viruses, malware, or other code of a destructive nature.

We reserve the right to refuse service, restrict access, or terminate accounts or orders if we reasonably believe that these Terms have been violated.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any lawful reason and at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, services, or website content without our prior written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 – Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, current, or error-free.

Product descriptions, images, pricing, availability, shipping information, and other website content may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, change product details, or cancel orders affected by inaccurate information, where permitted by applicable law.

Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making important decisions.

Section 4 – Modifications to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time, with or without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of our services, except where otherwise required by applicable law.

Section 5 – Products and Services

Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to our Return Policy.

We make reasonable efforts to display product colors, images, and details as accurately as possible. However, the appearance of colors may vary depending on your device or monitor.

We reserve the right to limit quantities, restrict sales to certain individuals or geographic regions, or discontinue products at any time, where permitted by applicable law.

Product descriptions and prices are subject to change without notice.

We do not guarantee that any product, service, information, or other material purchased through our website will meet every customer's expectations.

Section 6 – Orders, Billing, and Account Information

We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household, account, payment method, or order.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.

You agree to provide current, complete, and accurate information for all purchases made through our website.

You are responsible for ensuring that your billing, shipping, email, and other order information is accurate and up to date.

For additional information regarding returns and refunds, please review our Return Policy.

Section 7 – Payment

We currently accept payment methods displayed at checkout, which may include PayPal and major credit or debit cards such as Visa, Mastercard, American Express, and Discover, subject to availability.

All transactions are generally processed in U.S. dollars (USD), unless otherwise indicated at checkout.

Your bank or card issuer may apply foreign exchange rates or additional fees when applicable.

We use third-party payment processors to securely process payment information. We do not directly store complete payment card information on our website.

An order is considered submitted only after payment has been successfully authorized and accepted.

Section 8 – Shipping and Delivery

We ship orders to destinations where shipping services are available.

Orders are generally processed within 3–7 business days. Estimated delivery times are generally 14–30 business days, depending on the destination, shipping method, carrier, customs processing, and other circumstances.

Shipping times are estimates and are not guaranteed delivery dates.

Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Customs duties, taxes, import fees, or other charges imposed by the destination country may be the customer's responsibility unless otherwise stated at checkout.

For more information, please review our Shipping Policy.

Section 9 – Optional Third-Party Tools

We may provide access to third-party tools or services that we do not control or monitor.

Such tools are provided on an “as is” and “as available” basis. We are not responsible for any issues arising from your use of third-party tools, except where liability cannot be excluded under applicable law.

Any use of optional third-party tools is at your own discretion and subject to the terms and conditions of the relevant third-party provider.

Section 10 – Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites.

You should review the terms, privacy policies, and other policies of any third-party website before engaging in transactions or providing personal information.

Any concerns regarding third-party products or services should be directed to the applicable third-party provider.

Section 11 – User Comments and Submissions

If you submit comments, reviews, suggestions, ideas, feedback, or other materials to us, you agree that we may use such submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.

You represent that your submissions do not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

You must not submit unlawful, defamatory, abusive, threatening, obscene, misleading, or malicious content, or transmit viruses or other harmful code.

We reserve the right to remove or refuse to publish content that we reasonably believe violates these Terms or applicable law.

Section 12 – Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.

Section 13 – Prohibited Uses

You are prohibited from using our website or its content:

  • For any unlawful purpose.
  • To violate any applicable laws or regulations.
  • To infringe upon intellectual property rights belonging to us or others.
  • To harass, abuse, threaten, defame, or harm others.
  • To submit false or misleading information.
  • To upload or transmit viruses, malware, or other malicious code.
  • To collect or track personal information belonging to others without authorization.
  • To engage in spam, phishing, scraping, crawling, or similar abusive activities.
  • To interfere with or circumvent the security features of our website.
  • To engage in activities that could damage, disable, overburden, or impair the operation of our website or services.

We reserve the right to suspend or terminate access to our website or services for violations of these Terms.

Section 14 – Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that information obtained through our website will always be accurate, complete, or reliable.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

Section 15 – Limitation of Liability

To the maximum extent permitted by applicable law, CHASE WW LLC, Chloeiw, and our respective officers, employees, agents, contractors, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

This includes, where legally permitted, losses such as lost profits, lost revenue, lost data, or business interruption.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

Section 16 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless CHASE WW LLC, Chloeiw, and their officers, employees, agents, contractors, suppliers, service providers, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms;
  • Your violation of applicable laws or regulations;
  • Your misuse of our website or services; or
  • Your violation of the rights of another person or entity.

Section 17 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in full force and effect.

Section 18 – Termination

These Terms remain effective unless terminated by you or us.

You may stop using our website and services at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent or abusive activity, or otherwise misused our services.

Any obligations or liabilities incurred before termination will survive termination where applicable.

Section 19 – Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies or operating rules posted on our website, constitute the entire agreement between you and us regarding your use of our website and services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Section 20 – Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the State of Utah, United States, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.

Any dispute arising from or relating to these Terms or your use of our website shall be subject to the applicable jurisdiction and venue permitted by law.

Section 21 – Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting revisions to our website.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

FORMATION

If you still have any questions or concerns, please contact us at Email: serviceon@chloeiw.com